Hotspots
Hotspots are small markers placed on elements of your app. Opening one shows a short hint. They draw attention without blocking anything, which makes them good for pointing out features to people who already know their way around, or for a "?" next to a field that people come back to.
Create hotspots
Guides → New guide → Hotspots. One hotspot guide can hold up to 30 hotspots, typically all the hints for one page or feature.
Add them in the visual builder: + Add hotspot immediately asks you to click the element, then you write the title and text. Everything else is on the Content tab of the dashboard.
| Setting | What it does |
|---|---|
| Content | The same blocks as tours: headings, text, images, video, audio and buttons. |
| Element | Required. The marker sits on this element. |
| Looks like | Pulsing beacon (a pulsing dot) or Icon (a still ? or i). |
| Sits on | Which corner of the element the marker is on, or just to its right or left. |
| Opens on | Click, or Hover (touch screens open it with a tap). |
| Tooltip position and size | Where the hint opens relative to the element, and how wide it is. |
| Keep it after it's opened | A persistent hotspot stays on the page for good: help people come back to. |
A hotspot guide can't be published while any hotspot is missing its element.
Buttons in a hint
Add a Buttons block to give a hint its own buttons. Start another guide opens a tour from the hint: a persistent "?" with a Show me button that starts a tour is a good pattern. Open a link opens an address. Finish the guide and Close close the hint.
How they behave
- A marker appears only while its element is visible on the page, and follows it as the page scrolls.
- One-off hotspots (the default): the hint has a Got it button, unless you added buttons of your own. Got it, × or one of the hint's buttons closes it, and that hotspot never shows again for that user. Clicking elsewhere or Esc closes the hint without that.
- Persistent hotspots never go away. Opening one is counted once per user.
- When a user has opened every hotspot in the guide, the guide counts as completed.
- Hotspots can be on screen at the same time as a tour, announcement, banner or checklist.
- Hotspots always appear automatically when their targeting matches; they can't be set to manual, and the delay setting doesn't apply.
- Got it is translated like the rest of the interface text: built in for many languages, and editable under Settings → Languages. See Languages and translation.
Hotspots made before content blocks existed (title and text only) are converted automatically, and keep their translations.